Book your next Carnival Cruise and combine your VIFP loyalty benefits, plus our exclusive offer! Guests who cancel prior to the final payment date will receive a future cruise credit in the amount of the deposit received less a $50 USD service fee per person. Carnival sent a refund for one of the cruise deposits. But I called and did it. Visit the DocHub website and click on the Create free account button. Follow your cruise bliss to any land where it may lead. For bookings paid with a travel agency credit card or check, the cruise credit will then be issued in the name of the cancelled guest. Cruises with special pricing have stricter refund policies, and when refunds are allowed on specials, they are typically in the form of Future Cruise Credits (FCC), not in monetary refunds. we still love you, Princess!). * Children ages 1-12 generally have a deposit due that's 50% of the adult price. As mentioned if you paid ES rates you will be charged $50pp. When Carnival cancels the cruise: Options to accept Future Cruise Credit rather than refunds when Carnival cancels a cruise apply to all guests on the reservation, which means you and your traveling companions who were originally booked into the same cabin don't necessarily have to both opt for the same rebooked cruise, but you must agree on whether to accept a refund or the credit. The hardest part of using your CruiseNext deposit is choosing where you want to go on your cruise. As long as a person understands what the "restrictions" are for the rate they are booking and make an informed decision. Powered by Invision Community. The $129 vacation protection would also be applied towards a credit on a future cruise with Carnival. I dont have a PVP. So this means it will just be me and my 10 year old daughter. It was no big deal to change it either. She heard that and said she needed to call her supervisor, I was on hold quite a while but I got to keep my booking at the same price per person I originally had. For Carnival-owned Princess Cruises and Holland America Line, cruise credits will be given automatically for select cruises canceled in 2021 but if you want a refund, you will need to fill out an . As of September 7th, 2022, the automatic service gratuity of $16.00 USD per person, per day for guests in non-suites staterooms, or $18.50 USD per person, per day for guests in Suites, will be applied to each guest's SeaPass account on a daily basis.. First question: how much of the deposit will we lose? I will call them tonight when I get home. Book your next Carnival Cruise and combine your VIFP loyalty benefits, plus our exclusive offer! Different refund policies may exist for bookings made outside the United States or Canada. Royal Caribbean states a $100 per person change fee would be required for all reservation transfer requests outside of final payment. Total Fareis defined as cruise fare, air supplement, optional transfersand pre/post cruise vacation package. We just spoke with him this morning to book our next one. Some people have reported being able to use that FCC as the deposit on a new cruise if they do it all at the same time (cancelling and rebooking). 4 - 5 days: $150 USD per person: $300 USD: 76 days prior to sailing: 6 - 9 days: $250 USD per person: $500 USD: 91 days prior to sailing Yes, when a Future Cruise Credit is issued there is an expiration date. While many lines have announced new vaccination requirements, most of these apply only to these select new itineraries (at this point in time, anyhow). For more than 2 guests, or for guests staying in The Haven Suites, Suites, Garden Villas and guests on holiday sailings, see Norwegian's, Other sailings include All Holiday; Australia; New Zealand; South Pacific; Asia; Prinsendam Europe; South America and Antarctica sailings. DH and I have done this. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Current refund policies for cruises cancelled by Carnival include an enhanced option that adds onboard credit in exchange for choosing an FCC over a refund. LauraS For guests booked through a travel agent:Please contact your travel agentdirectly to see if your booking is subject to acancellation non-refundable component. Depending on the cruise line, if you do decide to cancel, your deposit. (100% would mean that you get the full amount as a voucher, 200% would meand that you get a voucher worth double what you paid). Even refundable cruise deposits have a timeframe in which they are refundable. -If you have made deposit on the booking then you must send a letter to Cunard. * Different deposit amounts required for Celebrity Xpedition. Carnival Cruise Line Deposit amount & final payment deadlines for Carnival cruises * based on double occupancy; for solo travel, see here; non-refundable deposit at time of booking: Early Saver, Early Saver Last Call and Super Saver fares. *Early Saver: The deposit is non-refundable. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. The expiration date will be listed on your certificate. "Outside of final payment, there is a change fee associated with moving to a new sail date," Royal Caribbean's Guest Relation team told Cruise Critic in an email. If you are comfortable taking the risk, these rewards can pay off once onboard. I wasn't about to pay the $150 change fee for the 3 of us, called main # & found a new one who (while hesitant to step on any toes) happily flipped the down payment & i saved $250 in the bargin via military rate! Opens in a new window. Charged items include: Cruise, Cruisetour, Cruise Plus Package, pre-purchased gift(s)/special services. From 14 days prior to sailing to the day of your cruise, the non-refundable component is 100%* of the total fare. By Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Here is my issue: my family has a cruise booked for 4/7/18 out of Miami. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. In addition to our themed sale fares (eg "72 hour" sale "Get Me Out of Here" sale), some of our fare types have restricted cancellation and refund terms which are not subject to our standard cancellation policy. We are unable to find a Princess sailing that fits our schedule for May 2013 etc.so we are going on Carnival instead (Liberty 05/13/13). The week before we planned to spend in the keys. Airport Transfers | Carnival Cruise Lines All Products Airport Transfers Airport Transfers Airport Transfers Starting at $15.99 / Person No Minimum Age Add to cart Already booked a cruise? They would keep it as a credit for a future cruise. I told the service agent that the booking was already crazy expensive, and if it went higher I would have to either cancel or move to a cheaper cabin. Monetary refunds may take up to 90 days to process. PVP is mia:rolleyes:, have only spoken to the main phone # peeps, was transferred & got both a nay & a yea:confused: Really don't want to get into refund to CC i used initially (especially since i paid it off & don't want to fuss with delay in getting check issued in lieu of credit), Can't remember if we booked using military or past guest if that matters in the equation, did get the upgrade that was being offered in the last sale of a lifetime;), if i do have to cancel & rebook later, any predictions on the aforementioned next big sale:D. I know you can transfer a deposit. My cruise is not until March 2020 and I have until January 2020 to make any changes. I just went and clicked on the link and it says I would lose $250 on each booking to cancel so a total of $500. That thing about the other person's deposit does sound strange. I know the feeling. * No refunds for Pack & Go, Early Saver and Super Saver fares. have announced new vaccination requirements. Any unused portion (s) of inclusions are nontransferable, nonrefundable and not redeemable for cash. They can (and often do) just update the record with the new ship's information, and your paid-to-date amount goes to the revised booking. This booking will be saved to your profile. You will lose 50$ per person as an administrative fee. We have 2 future cruise deposits/on board credits on Princess.can we transfer that to Carnival.now that they are part of the same parent company? *for cruises of 4 days or less, seehere See Royal Caribbean's refund & cancellationpolicy. ** excluding Alaska, Europe, Transatlantic and Panama Canal cruises *** including Alaska, Europe, Transatlantic and Panama Canal cruises of any length. However, since youve put $1000 down, I dont think it will matter. Norwegian's Future Cruise Credit (FCC) is credit that you can use for your next Norwegian cruise. If I need insurance to not lose my money , is it too late to take the insurance?? For Cruises Booked 11/12/19 and Onwards; Cruise Duration. What is Royal Caribbean's service gratuities (tips) price and policy? 1) You would go online and cancel the current booking and the FCC would be generated in Carnival's system. Cruise Critic reached out to several lines for advice. 2) You would then go online make a NEW Carnival booking for the cruise you want and pay the new deposit requirement and get the FCC applied from the old booking to the new by using this form. 19952023, The Independent Traveler, Inc. What to Expect on a Cruise: Booking a Cruise, Cruise Line Cancellation Policies: A Closer Look, Mega-Chart: Compare Hurricane Sandy Cruise Line Compensation, Booking a Cruise Onboard: How to Score Extras and Discounts, Can I Cruise While Pregnant? You can check the status of your cruise on the canceled cruises page. All "Round UK" cruises are, at this time, only marketed to residents of the United Kingdom who are also fully vaccinated. Except as otherwise provided in Carnival's Refund Policy, the deposit under Early Saver is non-refundable. The Direct Guest to Agency transfer information above is applicable to U.S., Canada, Bermuda, and Caribbean bookings only. Whichever you choose, youll enjoy the same peace of mind because we take care of everything. Carnival's Future Cruise Credit (FCC) is credit that you can use for your next Carnival cruise. I do not believe upgrades will transfer with it so you may be on a lower deck than. The total deposit amount will never exceed the cruise fare. And while that information is available online as cancellations happen, each guest should also receive direct communication regarding those options at the time of the cancellation. Carnival's Fly2Fun airfare has its own set of cancellation dates. I would look at deck plans and pick out a room on the deck you are now and ask to transfer your cruise to that ship and room. By If you paid early saver, you most likely will lose your deposit as Carnival doesn't allow changes with Early Saver. PACKAGES, CRUISES, THEME PARKS AND SPECIALTY PRICES - All prices are valid for travel as specified, are valid for new bookings only and are available to Costco members residing in the United States. After re reading the OP, our entire deposit got transfered,just fyi.We did change our room number,simply b/c I wanted to be on a diffrent side of the ship.But its literally across the hall. Non-Refundable Deposit at time of booking:Early Saver and Super Saver 3-5 Nights $25. We want to change plans since the keys were a major portion of our trip and it is highly unlikely that they will be rebuilt enough by then to really enjoy that area. See MSC Cruises' Terms & Conditions. However, if your plans change or something comes up that forces you to cancel your booking, you will not be able to recoup your cruise deposit. champagne, and bottles of wine) Please contact us, toll free, at 1-866-214-7447 or email us . Inside those dates, cancellation fees will apply according to the timeframes found below. They will keep the same booking number and make the changes and it will show the full $1000 deposit paid with an administrative fee added of $200 ($50/pp). Technically, it is against the fare rules, but you really won't know until you try. External site which may or may not meet accessibility guidelines, Instagram. There are 400 CSR agents. No, Future Cruise Credits are non-transferable. If you have purchased Carnival's Fly2Fun* air, please note the following as it pertains to the cancellation ofthe air portion of your booking: * Applicable to North America departures only. If a booking has a ChoiceAir ticket and the transfer request involves a change in currency we cannot accommodate a transfer. Each cruise line has different rules for payment due dates and cancellation deadlines. * Suite categories do require a double deposit since there are a limited number of suites. And Grand World; Grand Voyages; any Segment of a Grand World or Grand Voyage; 29-50 day Hawaii, Tahiti & Marquesas; Incan Empires; Amazon Explorer; 30+ day Europe Transatlantic or any segment of a 30+ day Europe Transatlantic sailing; Africa Explorer and Far East Explorer. If you must cancel your cruise: Cancellation fees are charged according to the number of days before sailing at the time of cancellation. How To Cope With Cruising's Pause? Also just found this on Carnival's website.. I read the policy and it seems like we will only lose $50 but I am unsure. A 5% transaction fee will automatically be added to your SeaPass card, but that still leaves you plenty of credit to play, since the minimum bet on slots is a very reasonable $0.01. If your FCC was issued as a result of Cunard cancelling your voyage due to our pause in operations caused by Covid-19 then yes, your FCC can be used to pay for your flights and hotels booked with Cunard. From 55 days prior to sailing to 30 days prior to sailing, the non-refundable component is 50% of the total fare or the standarddeposit amount, whichever is greater. How Reassuring are New Cruise Cancellation Policies Really? "Given that our policies are so relaxed at this time, it is fairly easy to transfer a booking," a spokesperson for Crystal told Cruise Critic. From 29 to15 days prior to sailing, the non-refundable component is 75% of the total fare or the standard deposit amount, whichever is greater. And if you're not booked with the Early Saver's Rate, you will get the entire deposit transferred (provided you're not in penalty phase). LauraS Our TA did it for us,but Carnival got their extea money right off the bat. * No refunds for Pack & Go, Early Saver and Super Saver fares. Yes I read it that way too. 19952023, The Independent Traveler, Inc. 2) You would then go online make a NEW Carnival booking for the cruise you want and pay the new deposit requirement and get the FCC applied from the old booking to the new by using this form. How Reassuring are New Cruise Cancellation Policies Really? Can I Transfer My Existing Cruise to a Brand-New 2021 Itinerary? These options are usually bundled as a promotion, offering cruisers a savings or bonus in return for the financial commitment of a nonrefundable deposit. Started June 21, 2021, By Carnival's cancellation policy has changed recently to become less flexible. And Super Saver fares have non-refundable deposits. Currently, cruise lines are giving between 100% and 200% of the booking value as credit. It is much easier if you already know what cruise you want to swap to. With an annual fee of $95 (a modest cost compared to the $550 annual fee of the Sapphire Reserve), the Sapphire Preferred offers up to $10,000 in coverage per person and up to $20,000 of trip . And inside 14 days (excluding no-shows and mid-cruise cancellations), only the taxes, fees, port charges, and pre-paid packages are refunded. Do you have drink packages or programs onboard? That means North Americans or Europeans are not eligible to, say, transfer a Cunard booking for the fall to one of these new short summer sailings. Of course, when in doubt, it always pays to contact your cruise line and travel advisor to ask whether a transfer is possible, as policies always vary from line to line. I'm Editor-in-Chief and co-founder of Cruiseable. Look up your reservation Share Details You can count on a cruise to relieve stress, but getting to the ship shouldn't cause you any more of it. teague38, October 25, 2017 in Carnival Cruise Lines. COVID-19 specific refunds: Carnival has not finalized its policies relating to COVID-19, but the current ticket contract provides for possibility of denial of boarding for any guest who is not fit to travel and under those circumstances, no refund is given. Instead of getting the amount refunded to your credit card, you may be issued a certificate you can use towards your next Norwegian Cruise Line sailing. Cancellation charges are per-person, based on the cancellation date, as follows: more than 121 days before departure: $200 loss of deposit; 120-90 days before departure: $400 loss of deposit; 89-60 days before departure: 35% of cruise or cruise tour price; 59-30 days before departure: 50% of cruise or cruise tour price; Since both are carnival cruises and early on I am hoping we don't lose the deposit. But I was told the per person rate would not change - DS and I would be paying the rate for the first 2, and they would simply take off the smaller amount for the 3rd passenger. We didn't care for our first PVP that Carnival assigned to us. Been there. Pack & Go: 100% of Total Fare is non-refundable any time after the booking is made. Check your cruise here. Ditto if you're bringing the family: Norwegian Cruise Line's recently-announced itineraries are only available to vaccinated passengers, and that includes those who are unable to be vaccinated like teenagers and children. Months ago, before the coronavirus outbreak began, the 71-year-old retiree and his wife put down an $1,800 deposit for an August cruise in the Mediterranean. I am at work or I would call. Carnival may collect any fuel supplement in effect at the time of sailing, even if the cruise fare has been paid in full. They may do it without worrying about the difference, it's worth a shot. Non-Refundable Total Fare at time of booking: Pack & Go Most cruise lines are offering 125% FCC for cancelled . But if you point it out they may think wait maybe we can't do that LOL, thanks, nowhere near any cancellation penalties12/09:D, just saw that airfare to san juan isn't more than i had booked this summer for Orlando before we shifted gears to Alaskan cruise, if it holds thru Dec. figured why not?;). she insisted that we'd have to pay a $50 change fee as we're booked military:mad: plan on calling back soon to speak to 'whoever' answers the phone & see what happens, if no dice; will ask to speak to supervisor:confused: ive got a new PVP:rolleyes:, one who doesn't lie:mad: (least not yet;)jk very helpful guy). Instead of getting the amount refunded to your credit card, you may be issued a . The future cruise credit can only be redeemed on bookings made in USD currency, will be applied to guests' cruise fare, is non-refundable, non-transferable and any unused portion will be. I just spoke to PJ at the customer service number. "Make refundable deposits, because those allow you up to final payment to get all of your money back in . She also recommended that I remove the vacation protection for my husband only. You can redeem any FCC by calling us! As long as you did not book early saver or you are not past final deadline you should be able to transfer the booking to another ship, and keep the deposit in tact. Some of this information isn't all that easy to find! Use FCCs to Pay For Your Cruise. Basically, you would have to cancel and rebook. Subject to any rights that you have under the Australian Consumer Law, the following fare types are subject to the following terms: Once your booking is within our cancellation period, the non-refundable amount will increase as the cruise departure approaches. Super Saver: The deposit is non-refundable at any time after the booking is made. You would then be required to pay the deposit on your new cruise, and they will apply the future cruise credit to the balance on that cruise (you have to tell them to do that). One of the perks of early saver. Ethics Out of curiosity, why didn't you contact your PVP to make the changes? Started August 27, 2021, By Our website is the easiest place to find your next dream cruise and book online using future cruise credits. Privacy Policy, * based on double occupancy; for solo travel, see. Hope this helps and that your family member gets better quickly. Thanks and sorry for bring up the past post. Then we'd repeat the phone tag game. That means if you're booked on a cruise for next year, or the year after, but you aren't yet vaccinated, you can technically still set sail then -- but not on one of these new cruises. You will be able to leave a comment after signing in, By You can check the status of your cruise on the canceled cruises page.. Started August 27, 2021, By And Grand World; Grand Voyages; any Segment of a Grand World or Grand Voyage; 29-50 day Hawaii, Tahiti & Marquesas; Incan Empires; Amazon Explorer; 30+ day Europe Transatlantic or any segment of a 30+ day Europe Transatlantic sailing; Africa Explorer and Far East Explorer. When he finally did reply, it was always to say, "Call me." Our TA did it for us,but Carnival got their extea money right off the bat. By proceeding, you agree to Cruise Critics. And as easy as this makes getting to the ship, remember that youll enjoy the same service coming back after your cruise a nice way to end a great vacation! Port. Sorry for bumping up an old post, but I like to search before making a new post. Pre-purchased Wi-Fi and beverage packages are refunded in full to the method of payment used. opt for the Shore Excursions offer for a $50 credit per stateroom for every port of call you visit on your cruise. Travel insurance will cover from 100% to 75% of trip-paid-exposure depending on the plan. On 11/19/2021 at 9:32 PM, Elaine5715 said: 19952023, The Independent Traveler, Inc. What is the main difference between the two, and which one should you opt for? See Carnival's Cancellation Policy. What are the pros and cons of a nonrefundable cruise deposit? To check what makes the most sense for you, and if your cruise deposit is refundable, read the following information compiled by Cruise Critic. Our original sail date was March 1,2010. The Restricted Air option is non-refundable. Crystal's representatives mentioned if the person wanting to transfer cruises was inside the cancellation penalty period, that request to have those fees waived would have to be reviewed internally by the team. The one time I changed my cruise date, to a later date, but same ship & same itinerary, I wasn't charged anything. What Happens If There Is a Cruise Price Drop After Booking? Effective May 18, 2020, FCCs from either our 2020 Suspended Sailings or Peace of Mind FCC are transferable. It was a cruise sailing in March and I did this in November. We will notify you of the terms of your chosen fare type before you make a booking. Change fees can be incurred if you decide to change ship or sail date with a nonrefundable deposit option. Started August 27, 2021, By Page will reload to reflect new bookings. I pray my mom will be ok but trying to prepare for what I may need to do. If you booked through a travel advisor, they can best advise you of the refund policies that affect your cruise. . What are the pros and cons of a refundable cruise deposit? For instance, at some lines, the credits can't be used to pay for the initial deposit on a future cruise or for "extras" such as prepaid gratuities or drinks packages. * $200 per adult or $400 per stateroom minimum **$300 per adult or $600 per stateroom minimum Children 17 and under sailing as the 3rd/4th guest in a stateroom do not require an additional deposit. To play using your onboard credit, simply insert your SeaPass card into any slot machine, and select "onboard credit" as your preferred credit method. Princess Cruise Line's Future Cruise Credit (FCC) is credit that you can use for your next Princess cruise. She said that I will keep an Ocean Suite or better if they have to move me. Call us at 800-278-4737 if you need help finding the perfect cruise. By proceeding, you agree to Cruise Critics. Normally when u make changes to reservations like yours, they would make you pay the full deposit now. Started June 21, 2021, By You pay the same either way it is just when you have to pay it. Most times when a change is required the cost is minimal $50/pp. *Taxes, fees and port expenses are additional per person. neither military or past guest shouldn't have any cancellation/change fees if before final payment -right? I wouldn't bring it up though because they may do it without even thinking about it. Here's Why You Shouldn't Panic, Crystal Serenity (Photo: Crystal Cruises). Yet I booked a vista suite that slept3, and absolutely was not able to keep it with one of us canceling. From the final payment date to 56 days prior to sailing, you forfeit your deposit. * based on double occupancy; for solo travel, see here; non-refundable deposit at time of booking: Early Saver, Early Saver Last Call and Super Saver fares. For guests in Suites or embarking on cruises with non-U.S. ports, see Disney's refund policy. For example, if you have paid in full for the cruise at the time it is cancelled, your FCC will be issued in the amount you paid. They will charge you when you make the call. CC Help Jenn Plan Far, Far Ahead, Your Favorite Cruise Ship is For Sale? Yes you can change sailings only take a minute. There's also a spot under Manage my booking on Carnival.com. Also have a lower level room picked out just in case they mention not being able to transfer the sale offer. Now, the bad news: not every passenger booked on an existing voyage can be rebooked onto one of these new itineraries -- and not without cause. All cancellations that occur prior to final payment due date will receive a non-refundable and non-transferable . Olsen, P&O, Saga, Virgin and others all announcing special "Round UK" summer cruises from domestic UK homeports like Southampton and Portsmouth. I tried calling Carnival but the wait time is forever! $200 USD. Deposit Required Single Occupancy. Please note that although Carnival Cruise Line can pass requests for seat assignments, special meals and special assistance to . But it will show up.Your new booking will hold, as your deposit is sufficient to hold it up to 75 days before your cruise. Online Check-in and Arrival Appointment Online Check-in U.S Department of Homeland Security (DHS) requires Carnival Cruise Line to submit a final departure manifest with specific guest information at least 60 minutes prior to. She said that Carnival cannot downgrade me class levels. So just call them and change it. Contact us to start the process! Flood insurance has a 30 day period until coverage takes effect after binding coverage. Robert Giordano is facing a dilemma. What if I need to make changes to my ship or sailing date? Your rating has been submitted, please tell us how we can make this answer more useful. I do not believe upgrades will transfer with it so you may be on a lower deck than you were before if you booked during a good upgrade sale. I had this happen a few weeks ago. Ive already paid $1,000 down on the cruise. She did get an exemption but do to the limit bubble tours and not able to even walk around the port we may not bring her. The easiest way to do this (as I have done it a few times), is to seek out another ship/sail date you want (you may even find one that is less than what you paid already and then the $50/pp loss will not be so bad). Knowing them they will probably cancel your first deposit and re-apply it on the new booking. * Additional cancellation fees apply to air, land vacation and add-ons that are canceled. The rest of your deposit will be given as a future cruise credit. The amount of Future Cruise Credit varies depending on the cruise line. Ehe Early Savers Rate was why the $50 fee was charged. Depending on the cruise line, if you do decide to cancel, your deposit will likely be issued to you in the form of a future cruise credit (less a cancellation fee), in place of a cash refund.
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